Shipping policy

Thank you for shopping with Velune Finds!

Order Processing

Orders are processed after your purchase is completed. Processing times may vary depending on product availability and fulfillment location.

Shipping Times

Delivery times vary depending on the shipping destination, carrier and fulfillment location. Estimated delivery information, when available, will be provided during checkout.

Please note that shipping times are estimates and are not guaranteed. Delays may occur due to carrier issues, weather, holidays, customs processing or other circumstances outside of our control.

Shipping Costs

Available shipping options and applicable shipping costs will be displayed at checkout before you complete your purchase.

Order Tracking

When tracking information is available, it will be provided to you by email after your order has shipped. Tracking updates may take some time to appear after the package has been shipped.

Address Changes

Please make sure your shipping address is correct before completing your order. If you need to change your address, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Lost or Delayed Packages

If your package appears to be delayed or lost, please contact us so we can assist you. Once an order has been transferred to the shipping carrier, delivery is subject to the carrier's handling and delivery procedures.

Contact

If you have questions about your order or shipping, please contact us through our Contact page.